foodpanda: Food & Groceries 4+

easy food and grocery delivery

Foodpanda

Designed for iPhone

    • Free

iPhone Screenshots

Description

live like a panda

You do you, we'll bring food and groceries in a flash.

In the mood for comfort food from your fave restaurant? Dreading another grocery trip? Spend time doing things you love, we'll take care of your meals with the best deals.

Food for your cravings.

Hungry for wood-fired pizza, a classic burger or fried chicken? We know the best restaurants near you – big famous brands and tiny local faves. Best part? We've got exclusive discounts and promos waiting for all new foodies.

Fresh groceries in a flash.
Skip that grocery trip. We’ll do the heavy lifting. Get groceries, snacks and drinks fast from pandamart and foodpanda shops. We deliver fresh produce, essentials, frozen goods, personal care items, your cute pet’s needs and much more.

Save on tasty takeaways.
On the go? Try pick-up! Skip the queue and save up when you self-collect your order.

Worry-free package delivery.
Need to send or receive a parcel? Go with pandago. Our reliable fleet will safely deliver it for you in no time.

What makes us special?
We get you. There's no time to waste waiting. Pick what you love and we’ll bring it in a tap. Save your go-to places and reorder faves with ease. Want more? Become a pro and save big on your yummy orders.

Our tech is shaped by you.
Explore personalised offers and delicious picks just for you. Dish out what you feel about your order and let foodies know what’s yum.

For more info, visit
https://www.foodpanda.com.bd/
https://www.foodpanda.hk/
https://www.foodpanda.com.kh/
https://www.foodpanda.la/
https://www.foodpanda.com.mm/
https://www.foodpanda.my/
https://www.foodpanda.ph/
https://www.foodpanda.pk/
https://www.foodpanda.sg/
https://www.foodpanda.co.th/
https://www.foodpanda.com.tw/

What’s New

Version 24.6.0

We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Enjoy!

Ratings and Reviews

4.8 out of 5
764.1K Ratings

764.1K Ratings

NeriDy ,

Overcharge/Incorrect price

I haven’t been reviewing my receipts from the past but just recently I decided to check the hardcopy receipt from my foodpanda mart order and was surprised that the total amount on my receipt is lower than what I was charged in the app exclusive of the delivery fee. I reported the issue and the support who assisted me kept on saying that the charge on my receipt is correct. S/he wasn’t understanding my concern even if I already sent the photo of the receipt to compare with the prices on the app that I was charged. I also explained it in detail, that only 2 items matched the price on the app and on the receipt, the rest are higher on the app. Then again I ordered my groceries a couple of days later and same thing–hardcopy receipt has lower prices/total. I already compared the total amount including GST(tax) and excluding the delivery fee but the total on the app is still higher. I also use different apps for my grocery shopping like Waltermart and Metromart and they charge me for whatever the total on the app is. But as soon as the actual prices of my order were totalled in the store they refund the excess charge. Now I am thinking all my orders on Foodpanda are overcharged compared to the actual prices from the store and since you don’t refund the excess, knowing that a lot of customers trust you, I can’t imagine the money you are earning from all the customers who are using your service. Very disappointing.

Developer Response ,

Hi NeriDy, we're sorry to hear about your experience with our platform prices. We strive to offer our customers fair and competitive pricing. This includes continually reviewing and adjusting our prices according to demand. We appreciate you raising this concern and are taking your feedback seriously.

uberRenthead ,

The worst customer service ever

Better hope nothing ever goes wrong with any of your orders because if you ever have to contact their customer service, be prepared to be incredibly frustrated and annoyed. Some are rude while the rest are not going to bother with understanding your concern. They will just give you templated answers, whether or not it is applicable to what you are reporting doesn’t matter to them. I was in touch with about 5 agents. All of them were bad. The fact that these people don’t seem to be afraid of losing their jobs by being rude, dismissive or just being generally not helpful says a lot about what Food Panda cares about - not about their customers. I was a long time user and was even a Panda Pro subscriber. The first time I to order groceries from this app, i got a lot of incorrect items. I reported it and nothing was done. Just a lot of templated responses asking for screenshots that I’ve already sent. You might think I’m overreacting since it is one transaction out of many but when you realize that this is how they handle things when there are problems, it is best to stay away - especially when there are better alternatives. I highly recommend using Grab instead. Their customer service folks actually read and try to understand your issue and attempt to resolve your concern quickly.

Developer Response ,

Hi uberRenthead, thanks for bringing this to our attention. We're sorry for the experience you had with our customer support. We understand that the resolution provided by our support team wasn't satisfactory. The feedback that you've provided helps us understand the issue better and make the neccessary improvements so that we can address such issues more effectively in the future. Our commitment towards customer support is clear – it's your satisfaction. We appreciate your support while we continuously improve our services.

jeornee ,

WORST DELIVERY FOOD APP

Every time I order the rider has no change for my money. This becomes inconvenient and sometimes almost a modus operandi where the driver says he does not have 5, 10, or even 20 pesos change thinking you will just give them the amount. Another issue is the grocery feature when you place an order and the item is not available you don’t even get a call from the rider that the item is not available. Issue is if your order goes below the minimum delivery because that item is not available then you pay the difference. This is another modus of Panda to earn more. Instead of them calling you so you can just replace the order so you don’t have to pay the delivery difference because you went lower than minimum because of the unavailability of the item they just proceed with the order and you end up paying the difference. If you cancel at the door because issue is Panda the rider is trained to give a sob story that they will be suspended and be removed from the company. It is better to just use GRAB they always have change for your money and no issues with grocery unavailability. They may have a bit higher delivery fee with some stores but it is better service compared to the crap you get with PANDA!

Developer Response ,

Hi jeornee, we're sorry for the inconvenience you faced. Our riders are expected to have enough change on hand to provide an efficient service for our customers. We're taking your feedback seriously. If you face any issues with your order, we're here to assist you at the Help Center for instant support. We're constantly enhancing and working with our partners to ensure stock availability and accurate order fulfillment. Thanks for highlighting this. Your feedback is invaluable, and we're dedicated to providing a better experience in the future.

Events

App Privacy

The developer, Foodpanda, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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